- Answer emergency and non-emergency calls and document important information.
- Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
- Operate and manage a multi-line telephone console system.
- Respond to queries related to products and deliveries.
- Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.
Qualifications:
- College graduate of any related course
- A minimum of 2 years experience in a similar role.
- Strong knowledge of emergency processes and procedures.
- Excellent communication and interpersonal skills.
- Proficient in MS Office with proven experience in data entry.
- Ability to work well under pressure.
We are looking for professionals who are...
- Detail oriented
- Team players
- Goal-oriented
- with an entrepreneurial mindset and ambition to be part of a growing company!
Employee Benefits (upon regularization): HMO and Life Insurance and more!
Company Overview
Mondo Cucina, Inc. is the exclusive distributor of SMEG in the Philippines since October 13, 2007. MCI’s mission to revolutionize the way appliances are sold in the country. So instead of going to chain stores, MCI pioneered a new retail format and launched the SMEG experience center which provides an opportunity for the customers to immerse in the brand and develop a full appreciation of the functional art that is SMEG.
At the showrooms in Park Terraces, Makati and Design Center, Cebu; customers can discover the best things about SMEG and try using the products before they decide to buy. They can cook, bake, and whip up drinks alongside SMEG’s in-house experts.
SMEG, A GLOBAL BRAND WITH OVER 70 YEARS OF PASSION AND BUSINESS VISION
SMEG is an Italian home appliance manufacturer based in Guastalla, near Reggio Emilia in the north of the country. SMEG has subsidiaries worldwide, overseas offices and an extensive sales network. Color, design and technology. SMEG has designed innovative household appliances for all everyday environments since 1948. The headquarters are situated in Guastalla, in Emilia Romagna, an outpost for a long view over the countryside from the river Po. Passion for research begins here. In the field of aromatic essences delimited by a perimeter of four thousand poplars, technological innovation comes together with quality culture for an all-Italian household appliance manufacturing activity.
Vision, intuition, international reach: owing to a business culture that places the utmost attention on quality, on technological contents with an extreme focus on energy savings, the SMEG Group is recognized on an international scale as a mastermind of excellence Made in Italy.
SMEG. Technology with Style.
Additional Company Information
Company Size
51 - 200 Employees
Industry
Retail / Merchandise
Benefits & Others
Dental, Medical, Business (e.g. Shirts), Life insurance, For Office staff: Regular Hours, Mondays-Fridays, For Retail staff: Store time;
Job Type: Full-time
Salary: Php16,000.00 - Php18,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
