Operations Manager For Digital Press & Fulfillment


 

About us

CustomBoxes.io is a small business that focuses on printing & agency services for SMBs and non-profits. We are professional, agile, innovative and our goal is to Help Small Business Grow Online All While Helping Reduce Impacts On The Environment.

Check out our video here: https://www.youtube.com/watch?v=5Ng6H9MITD8&t=1s

Our work environment includes:

  • Growth opportunities
  • Casual work attire
  • Relaxed atmosphere
  • On-the-job training
  • Flexible working hours
  • Entrepreneurial & independent
  • Goal orientated (hit goals without much oversight)
  • Satisfaction of helping 1000s of small businesses and non-profits

Local marketing services & printing firm seeks Managers to oversee our teams of Digital Press Operators & Fulfillment staff. This Manager is responsible for ensuring the completion of all digital press work in compliance with job specifications and quality standards. This person must schedule workloads to meet customer time requirements. In addition, he/she will ensure daily and weekly maintenance on all digital equipment to ensure optimum output. This person is vital to the overall customer service provided and will work closely with other team members. Since we are a small team this person is expected to be very hands on and step in when necessary to lay artwork, print boxes, work with customers and fulfill orders when needed.

Qualifications:

  • College degree
  • Ability to lead a team
  • Improve processes using process orientation and analytical skills
  • Strong interpersonal skills
  • Good mathematical skills (helps with measurements to ensure print lines up as intended for customer)
  • Ability to write instructions to machine set-up and maintenance.
  • Reliable attendance, punctuality and attention to workstation.
  • Make recommendations on improving productivity
  • Digital room experience a plus
  • Desire to learn photoshop and other design software a plus
  • Ability to talk with some customers via chat / email about any requests and / or issues they have with their designs / results
  • Knowledge of how shipping process with Shopify, ship label apps (ShipStation, EasyShip, etc) for UPS, FedEx and USPS a big plus

Primary Responsibilities:

  • Manage team for Operations of Equipment - Black & White Digital Presses
  • Comply with all OSHA safety requirements - keep employees safe
  • Clean and maintain equipment following daily and weekly schedules (video tutorials)
  • Assist Bindery, Wide Format Operation and other areas of the facility if needed
  • Ability to lift 50-90 lbs consistently through the day (push around even more with use of a pallet jack and potentially forklift later)
  • Hit productivity targets and make recommendations to do so
  • Travel to at least two sites (Sarasota, FL and Portland, OR plus new locations)

Type of person that will fit in well

  • Independent and goal orientated
  • Driven to success (high percentage of pay is incentive based on sales, productivity and customer reviews)
  • Problem solving and likes looking at numbers to improve results
  • Intellectually curious
  • Easy to get along with
  • Passion for helping small business, non-profits and the environment (any or all)
  • Attention to detail (mistakes cost our SMB clients a lot)

Company Perks

  • Fairy easy job in nice environment and good people
  • Flexible schedule built around customer needs
  • Clean working environment (temperature controlled)
  • Small, polite team that wants to grow fast and cares about your personal needs and happiness
  • Team culture of doing what is right for the staff, customers and the environment
  • Help SMBs compete with large companies (small business non-profits, eCommerce, Moving & Storage, Real Estate, etc)
  • Part of Pledge 1%

Job Types: Full-time, Part-time, Contract

Pay: From $5,000.00 per month

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Choose your own hours
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities
  • Commission pay

Application Question(s):

  • Are you willing to start on a full-time or part-time 4-6 month contract?

Education:

  • Bachelor's (Required)

Experience:

  • Operations management: 1 year (Preferred)
  • Management consulting: 1 year (Preferred)
  • Process improvement: 1 year (Preferred)
  • Flexo press: 1 year (Preferred)

Willingness to travel:

  • 50% (Required)

Work Location: Remote

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