We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries and complaints, and resolving customer issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a friendly and helpful attitude, and the ability to work independently and as part of a team.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints and concerns in a timely and professional manner.
- Maintain customer records and update customer information as needed.
- Identify customer needs and suggest appropriate products and services.
- Follow up with customers to ensure their satisfaction with the product or service.
- Provide feedback to management on customer service issues.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience level:
- No experience needed
Shift:
- Rotating shift
Weekly day range:
- No weekends
Work setting:
- Remote
- Temporarily remote
Work Location: Remote
