As the world of work evolves, human capital management must keep pace. Employers have been seeking scalable, client-focused alternatives. In response, Experian has brought together the industry’s leading experts to offer the best of the best– a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation. We are keeping the focus ad flexibility employers value in boutique providers and adding the resources and security of Experian.
About Us
Reliable. Driven. Flexible. You will work with a deliberative, focused team that emphasizes quality in client and employee relationships. We pride ourselves on FORTUNE naming Experian one of the 100 Best Companies to Work For. In addition, for the last five years we were named in the top 100 “World’s Most Innovative Companies” by Forbes Magazine.
About the Role
You will support inbound and outbound client inquires that ensure we deliver on 90%+ of client commitments. You focus on timely and meaningful communication to meet client needs. You discern which approach generates the highest probability of success to meet client needs with minimal information from the client.
You’re a great fit, if:
- You earned your stripes (2+ years working with clients, bachelor’s degree)
- You enjoy helping others
- You thrive in evolving environments
- You like to learn
- You make lists
- You find satisfaction marking off to-do items
- You have a knack for puzzles and identifying patterns
- You work alone though you enjoy supporting your team-mates
- You provide feedback and believe in continuous improvement
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
Experian Careers - Creating a better tomorrow together
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