Receptionist [Pakistan]


 

Organizational Scope & Context

Under the overall supervision of the Head of Resources Management (HRM) in Islamabad, Pakistan, and direct supervision of the Senior Human Resources Coordinator; and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for managing the resources management functions in Country Office, Islamabad, Pakistan.

Responsibilities and Accountabilities

  • Greet visitors and provide a positive image of IOM and hospitality for visitors, meetings/conferences participants and suppliers.
  • Maintain a visitor’s log and ensure they are provided with security access to the building and offices if required.
  • Answer the telephone, screen, refers calls, and take messages, as appropriate, promptly, accurately, professionally, and courteously.
  • Receives, directs, and tracks all incoming/outgoing correspondence (emails, courier packages, faxes, etc.) adhering to established procedures in the mission.
  • Maintain an updated compendium of documents for office wide use including but not limited to office holidays, staff phone extensions, and emergency contact numbers.
  • Answer routine questions and provide a variety of information regarding bulletins, brochures, and other project-related materials.
  • Provide logistical assistance to meetings, conferences, events, and workshops including invitations, travel/transport, hotel bookings, meeting materials and equipment.
  • Provide basic office support to different units as required.
  • Perform other related duties as assigned.

Required Qualifications and Experience

Education

  • High School diploma with three years of relevant experience; or,
  • Bachelor’s degree in business administration or related field with one years of relevant professional experience

Experience

  • Proficient in Microsoft Office applications e.g., Word, Excel, PowerPoint, E-mail, Outlook.
  • Attention to detail, ability to organize paperwork in a methodical way.
  • Discreet, details and clients-oriented, patient and willingness to learn new things; and,
  • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

Languages

Required

  • Fluency in English and Urdu

Desirable

  • Working Knowledge of any other regional language/s

IOM provides equal opportunity to all qualified female and male including the physically challenged candidates.


 

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