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Requisition #: 625556Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Clerical and Administrative Support
Schedule: Rotating Shift
Join an amazing global healthcare organization!
Excellent compensation package!
Awesome benefits, including dependent tuition reimbursement!
Position Summary:
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients, families, visitors, and healthcare team members in patient care units. The CCSR also provides a broad spectrum of customer support services to medical, nursing, and administrative staff by performing various unit-specific activities geared to meet unit, department, and institutional needs.
Education/Work Experience:
HS Diploma or equivalent, one year of college credit preferred.
Minimum of six months experience in healthcare or office setting.
Strong customer service experience in a high volume work setting (i.e., call center, guest services, reception, etc. preferred.)
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Apply
To apply, visit https://jobs.hopkinsmedicine.org/job/clinical-customer-service-representative-zayed-5e-cvsicu-clerical-and-administrative-support-us-md-baltimore-johns-hop-625556-405ca/
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