Flexperto is a B2B SaaS company that helps sales and customer service agents to have better relationships with their customers.
We're addressing the following problems for sales teams:
- Inefficiency, as a result of the back-and-forth in scheduling appointments with customers
- Hours spent on traveling to meet customers in-person
- Long turn-around times between sending a contract and getting a customer's signature
- Losing customers to competitors who offer more availability and faster support
We solve these problems with our core features:
- Appointment calendar and scheduling
- Online meetings in our own video conferencing room
- E-signature for getting contracts signed
- Messaging inbox for communicating with customers on the fly, from all popular messaging channels
Today, we serve 70 of the largest DACH Enterprises companies, mostly in the insurance and financial-services industries. We've already begun moving internationally to Italy and France, but our mission is to become the leading platform in Europe and beyond. We're a profitable business without VC funding, and are always looking for bright, talented people to build the future with us.
We are seeking a native German-speaking product manager to bridge the gap between our customers and our design and engineering team. This is primarily an outward-facing role with the majority of time (70%) spent with customers and the remainder on product development.
You would be responsible for:
Meeting with our existing Enterprise customers to discuss their ideal product experience and documenting business requirements
Owning one or more of Flexperto's core features and prioritising key improvements and development based on customers' insights
Collaborating with design and engineering to translate customer problems into user stories in JIRA/confluence and delivering projects from end-to-end
- You are a native German speaker with fluent English skills
- You are comfortable with managing customer relationships and articulating business requirements
- Technical experience or background is also a big plus
Additional Information
- A passionate team with peers from countries all over the world
- A dedicated budget for education programs and conferences
- An attractive compensation package
- Flexible work hours and a home office policy that focuses on people and not on numbers
- A work environment where your contribution will make a difference
- Team events
- An amazing office centrally located in Berlin, the vibrant tech capital
