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Pathways LA gives back to the community. We pride ourselves in strengthening low-income and vulnerable working families, promoting high quality early care and education services for children of all abilities, developing knowledgeable early care childcare providers, and promoting
economically resilient communities. For more information, please visit: www.pathwaysla.org.
If you are a talented professional with a passion for children and families, please consider applying for the following position currently open:
OFFICIAL TITLE: Program Assistant, Stage 1 Child Care
Salary: $17/hour + Comprehensible benefit package (please see below for full benefits offered details).
Work location: Administrative Offices - Mid Wilshire, Los Angeles
Schedule: Monday-Friday, 37.5 hours per week.
Hybrid Schedule – 2 days onsite/3 days remote!
Occasional weekends or evenings.
Primary Duties: To provide administrative support to the Stage 1 Child Care Program; inclusive of maintaining parent and childcare provider data, generating reports as needed and customer service assistance.
Other Duties:
Enter and update family data in the agency database.
Review client eligibility
Assess case records.
Generate reports as assigned.
Assist with phone coverage and walk ins.
Print, log, and respond to childcare request within the required contractual timelines.
Responsible for team filing needs.
Attend outside meetings that educate clients on Pathway’s services.
Assist with parent and provider file audits.
Assist Specialists during enrollments and assessments, as assigned.
Assist Specialists with referrals by assessing and compiling client information in files.
Assist Specialists with referrals and transfers by verifying data from LRS.
Participate responsibly in department and Agency staff meetings.
Requirements:
High School diploma or equivalent
Minimum two years previous experience in office administration or related fields.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Strong Customer Service skills. Ability to work effectively with people from diverse economic and ethnic backgrounds.
High level of oral and written communication skills.
Proficiency in Windows based programs and data entry experience
Competency with written and spoken English.
Basic math competency.
Familiarity with basic office equipment.
Bilingual English/Spanish, English/Korean or English/Armenian.
Additional requirements:
Applicants must be currently authorized to work in the U.S. for any employer. No sponsorship is available for this position.
Must present proof of having been fully vaccinated against COVID-19.
Vacation & Sick Time
- 10 days of Vacation per year for the first 2 years of service. No waiting period.
- 10 Sick Days per year – no waiting period.
- 11 Holidays per year – no waiting period.
- 18 Paid Hours early release – no waiting period.
- Kaiser HMO Medical Plan - 100% employee coverage.
- Non-Kaiser Options – you can also choose a Blue Shield HMO or UnitedHealthCare HMO or PPO
- PPO Dental Plan and VSP Vision Plan - 100% employee coverage.
Other Benefits
403b Retirement Contributions:
3% of salary contribution by Pathways for all employees (whether you contribute or not)
50% match by Pathways on employee contributions up to 3% of salary
Life Insurance - paid by Pathways for all employees.
Accident Insurance - paid by Pathways for all employees.
Long Term Disability Insurance - paid by Pathways for all employees.
Flexible Spending Accounts (pre-tax accounts) available to all employees
Medical Account
Dependent Care Account
Commuter Expenses
Employee Assistance Program (EAP) - paid by Pathways
Counseling Services
Child and Elder Care Referrals
Financial and Legal Advice
Balancing Work and Life Issues
...and more
Adoption Assistance Program
Voluntary Options
Additional life insurance
Additional accident insurance
Join the Pathways LA Team today!
Diversity, Equity, and Inclusion are core values at Pathways LA. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff.
Equal Opportunity Employer
